Account Executive

You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

People move between channels, platforms, apps and physical locations without thinking about it. Wherever your journey starts and wherever it continues, our goal is simple and ambitious: “Enable growing businesses to serve, sell, interact and engage through one Global AI Powered Customer Engagement Platform. We connect conversations, customer data and payments with AI Agents, so that businesses all over the world can grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

Now, we’re looking for an Account Executive to join the Mobile team (part of the Live BU) at CM.com, where you’ll work closely with Appmiral to deliver innovative mobile solutions!

What you will do

We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform. That is our mission for 2026.

In your first 12 months, you will:

• Take ownership of new business opportunities

  As an Account Executive for Appmiral, your primary focus will be on new business development for our premium event app solutions. You’ll work closely with the SDR team to identify and convert leads into long-term partnerships, expanding Appmiral’s portfolio and driving growth.

• Keep existing clients thriving
  While your main focus will be new business, you’ll also handle renewals for a smaller portion of the Appmiral portfolio, ensuring existing clients continue to benefit from our solutions. Appmiral is already used by some of the biggest names in the Live industries, including Tomorrowland, Zwarte Cross, Roskilde, Creamfields, and the F1 Dutch Grand Prix.

• Be the go-to expert for event app solutions
  You’ll collaborate with other colleagues in sales trajectories, providing expertise on Appmiral’s solutions and helping to close deals by showcasing the value of our event apps.

• Drive growth through cross-selling
  You’ll identify opportunities to introduce clients to other CM.com solutions, such as Ticketing, Marketing Cloud, and our Agentic AI solution HALO, driving additional value and strengthening client relationships.

• Improve processes using AI, automation, and smart tooling
  You’ll leverage data-driven insights and innovative tools to help clients streamline their operations, gain real-time event insights, and elevate their visitor experience.

• Make decisions fast, test ideas, and learn from what doesn’t work
  You’ll monitor customer feedback and industry trends to identify opportunities for innovation, continuously improving our offerings and driving customer satisfaction.

• Help shape how this role will look a year from now
  This is a dynamic role where you’ll have the freedom to rethink workflows, explore new technologies, and contribute to the evolution of Appmiral’s solutions and sales strategies.

• Success is measured by impact, not by perfect plans
  Your contributions will directly enhance new business growth, expand Appmiral’s reach, and strengthen its position as the European leader in premium event apps.

That’s why you ideally have

• Experience in a commercial role, preferably in the events, technology, or leisure industry

• Strong communication skills and the ability to build and maintain relationships

• A commercial mindset with a sharp eye for opportunities to add value to clients

• You live close to our headquarters in Breda

• Fluency in Dutch and English, both written and spoken

The reality at CM.com

We believe honesty creates better matches. So here it is:

• You work on-site with your team, collaboration happens face to face.

• Priorities can shift quickly as technology and insights evolve.

• AI will change how your role looks, fast. Some tasks you do today may disappear next year.

• We move before everything is finished or polished.

• For this position, we can only consider candidates who already hold a permanent work and residence permit for the Netherlands.

If that excites you, you’ll probably feel at home here. If you’re looking for predictability and fixed boundaries, this may not be the right place.

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

We value your expertise and professional judgement. You understand the mission of CM.com and feel ownership over your role and its contribution to the bigger picture. You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority. Our organization is designed to support this through the CM Academy, the Young Professional Program and our own CM Business Adventure, the CMBA. But growth also comes from daily curiosity.

You enjoy stepping outside your comfort zone and you like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

At CM.com, we work together. We believe that diverse perspectives lead to stronger outcomes. Diversity is therefore essential to us.

We value the social side of work. We trust one another, show genuine interest and care about one another’s well-being. You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and conversations, and you believe that energy is created by meeting in person.

Speed and Change

For more than 25 years, we have operated at the forefront of innovation. Change is not something we respond to, it’s something we actively drive.
By welcoming AI Agents into our organisation, we fundamentally change how work is done. This allows us to move faster, do more with fewer people and continuously rethink roles and responsibilities. You are comfortable with that reality and want to contribute to progress rather than maintaining the status quo.

Company Benefits

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com club member, you’ll have the following benefits:

• Onboarding: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Healthy food: Daily healthy lunches and snacks to keep you energized.

• Effortless commute: The Shuttle mobility card, commuting allowance and Lease-a-bike options get you where you need to be. We have CM company cars that you can use for client visits as well.

• Value for work: Participate in our Sales Incentive Plan, rewarding your achievements with bonuses.

• Invest in your future: A solid pension plan.

• Time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days.

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Your Development: We support your growth and development through initiatives like the CM Academy, Udemy courses, exclusive meetups with thought leaders, the Young Professional Program, and our own CM Business Adventure (CMBA), ensuring you’re always learning and evolving

• Vitality: Our Vitality Team organizes a year-round vitality program to support a healthy body and mind for all colleagues. Think of stress prevention workshops, ergonomist visit, weekly bootcamps, yoga sessions and our CM sports day.

• Together at CM.com: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.