Account Manager Wholesale

Be part of CM.com. Step into a role where you’ll be empowered to connect and drive change at CM.com. We are looking for an Account Manager Wholesale & Trading who is ready to unlock new opportunities, build strong relationships, and close deals. If you thrive on connecting with people and turning opportunities into success, this is your chance to make an impact and grow with us!

Imagine a world where every interaction feels effortless. That's what we strive for at CM.com. The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again, placing AI at the core of our mission.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations.

If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.

You may already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, paying for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support. All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Since 1999, our philosophy has remained the same: “Do what you like, do what you’re good at, and contribute”.

What you will do

At CM.com, our Wholesale division plays a crucial role in global communication, enabling seamless connectivity with over 100,000 potential partners across different countries. We operate in a dynamic, fast-paced environment where customers can be both competitors and suppliers, making strategic relationship-building key to success.

You will be part of our Wholesale team, which consists of a Team Lead, three Account Managers, and a Data Analyst. As a new Account Manager, you’ll focus on managing existing relationships while expanding our global customer base. You’ll work closely with your colleagues, learning from each other in a collaborative and energetic atmosphere.

Your role is essential in securing the best routes for our messaging products, ensuring both competitive pricing and top-tier quality. You’ll be in daily contact with international bilateral partners via phone, WhatsApp, Microsoft Teams, and will also meet them in person during industry events and regular European meetups.

We believe in long-term partnerships over short-term transactions. That’s why we’re looking for someone who can establish and maintain strong, trust-based relationships, acting as a true business partner rather than just a supplier.

You will:

• Be part of a tight-knit, ambitious team that values collaboration and continuous learning.

• Work in a fast-moving international environment where no two days are the same.

• Take ownership of your portfolio and make a real impact on our global trade strategy.

• Grow within a tech-driven, innovative company that values initiative and fresh ideas.

Feel connected to our CM.com shared values:

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

 Additionally, you ideally have

• A Bachelor’s or Master’s degree – to ensure you have the analytical and strategic mindset needed for this role.

• 3-5 years of experience as an Account Manager – ideally in wholesale, telecom, or a trading environment.

• Knowledge of the A2P messaging market – understanding the ecosystem, pricing structures, and industry trends is crucial.

• Excellent communication skills in English (fluent) – as you’ll interact with international partners daily. Dutch is a strong plus, as we are based in the Netherlands and work with local teams.

• A natural relationship builder – partners want to collaborate with you, and you thrive in long-term partnerships rather than transactional deals.

• A commercial mindset – you know how to spot opportunities and turn them into profitable relationships.

• Willingness to travel – to attend industry events, congresses, and in-person client meetings.
  

Nice-to-Haves

• Experience in the A2P messaging and Voice market – this will give you a strong advantage in understanding the market dynamics.

• A background in a tech-savvy organization – if you’re used to working with digital communication tools, you’ll adapt faster.

• Additional language skills – as we operate in an international environment, any extra language is a plus.

Location: HQ Office in Breda, Amsterdam , Arnhem, Maastricht (The Netherlands) Barcelona, Madrid, Milaan,  Mechelen (Belgium) or Paris.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

Benefits of working at CM.com

Your CM.com journey starts with the 3-day Global Onboarding at our Breda HQ. Dive deep into our organization, the four business units, our unique culture, and connect with your colleagues from all over the world.

As a CM.com Club Member, you'll unlock a world of incredible benefits:

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock!