The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again, Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

Now, we’re looking for an Account Executive to join our South African sales team and help drive growth for our regional business, with a focus on our SaaS offering under the Engage business unit, which leverages advanced AI and omnichannel technologies to revolutionize customer engagement for our clients.

Our Engagement Platform seamlessly integrates data and technology, enabling businesses to deliver personalized, meaningful interactions at every stage of the customer journey.

What you will do

As a Business Development Manager, you drive sales and build strong client relationships. You’ll collaborate with cross-functional teams to deliver innovative solutions that transform customer communication.

Here’s what your day-to-day will look like:

Sales Strategy & Execution

• Develop and execute a go-to-market strategy for the South African enterprise market.

• Build and maintain a sustainable sales pipeline to meet and exceed revenue targets.

• Identify new business opportunities and upsell/cross-sell within your existing customer base.

Client Engagement

• Deliver engaging product demos (online and in-person) to showcase the value of our Engagement Platform.

• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.

Collaboration & Representation

• Work closely with Marketing, Technical, and Account Management teams to ensure seamless client onboarding and satisfaction.

• Represent CM.com at industry events, conferences, and networking opportunities to expand your reach and identify new prospects.

Sales Operations

• Use Salesforce CRM to manage your sales activities, track progress, and provide insights to management.

We’re looking for someone who’s passionate about AI, thrives in a fast-paced environment, and has a proven track record in sales.

Feels connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• Tertiary qualification with a commercial focus.

• Minimum of 3 years in Sales / Account Management roles in a B2B environment.

• Proven track record of achieving and exceeding sales targets.

• International commercial experience in the SaaS industry is a significant advantage.

• Excellent communication and interpersonal skills you build rapport with clients and colleagues effortlessly.

• Superb presentation and closing abilities.

• Tech-Savvy: A strong understanding of digital technologies and their application in business communications is an advantage.
  

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboardding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Office healthy lunches and snacks to keep you energized.

• Value for work: Participate in our Sales Incentive Plan, rewarding your achievements with bonuses

• Invest in your health: Contribution to Medical Aid

• Take your time off: Recharge with 22 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

If you’re passionate about AI, SaaS, and transforming customer communication, we’d love to hear from you. Join us and help shape the future of business interactions.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.