Software Developer Conversational Router

Work on the future of our conversational platform, the Conversational Router.

Job description

We connect @ CM.com

CM.com is a global and fast-growing technology company that is publicly listed. You might have already used our products by receiving texts or WhatsApp messages, buying tickets for events or festivals, or chatting with our AI-powered chatbot for support. Our goal is to help our customers provide the best possible experience to their end-users.

Although our work may be highly technical, we understand the importance of the people who work here. Our team is made up of ambitious, caring, and entrepreneurial individuals who work together every day to overcome any challenge. Our company philosophy has remained the same since we first began in 1999: "Do what you love, do what you're good at, and contribute."

We are looking for an experienced Software Developer to take part in our Engage Business Unit. Working in our Engage Business Unit. With our cutting-edge innovative products such as Mobile Service Cloud, Conversational AI Cloud, and Mobile Marketing Cloud, we help our clients to engage with their customers. This position takes place in the conversational router team.

We are a small, close-knit team working on the future of our conversational platform, the Conversational Router. This platform connects many parts of CM's conversational offering (messaging channels, customer contact software, bot platforms etc.) to provide one encompassing conversational proposition. It can also be integrated with third parties via its public APIs, which enables hybrid company solutions for our customers.

Every month tens of millions of real-time messages are routed, meaning we have a strong focus on performance. And as we're currently laying the foundations for an enhanced version of the Conversational Router the future also brings work on many new functionalities building upon these foundations.

What you will do
We are looking for an experienced software engineer who is interested in developing a full-stack on our platform. You'll have a guiding role in many technical decisions and are expected to support the other members in their careers using the experience you bring.

The Conversational Router is built in .NET, leveraging technologies such as cloud hosting, actor frameworks, and CI/CD pipelines. There is also a frontend that allows configuration of the backend behaviour. We see the importance of a good testing practice and being able to take the team to our next testing level would be a nice bonus.

Job requirements

You connect with us, if you have:

Experience with C# and .NET development, using Docker and Kubernetes for deployments and leveraging CI/CD pipelines
Knowledge about actor frameworks (hands-on experience is a pre, knowledge about Orleans in specific is another pre)
Experience in using cloud environments (Google Cloud Platform is a pre)
Experience with TypeScript and React is a pre
Automated testing expertise is a pre.

Benefits of working @CM.com

During our Global Onboarding program, you'll get a complete deep dive into the culture of CM.com. We organize exciting activities such as the global "Convention Weeks" in our headquarters in Breda to keep you connected with your colleagues.

You'll receive a salary, as well as a pension plan of 8% of your monthly salary, 25 holidays, holiday allowance, and travel coverage.
You can participate in our Employee Share Purchase Program, which offers a discount on purchasing company shares.
We also offer internal and external training courses like Udemy and the CM Academy to help you develop professionally. To promote knowledge sharing, we organize different types of Meet-Ups with external speakers

If you're ready to join the Club, don't hesitate to apply now!

What we offer

Challenging job

Work in an innovative and fast-growing company

The place to be

A pleasant and safe working environment.

Full of opportunities

Shape your own job with your skills

Team work

Work with motivated and entrepreneurial colleagues

CM Academy & CMBA

Grow through courses, seminars and education

Up to speed in no time

Onboarding and buddy program in the first weeks

Our Hiring Process

It's just clean and simple!

Step 1

Initial call

In our first call we would like to talk about your experience and motivation.

Step 2

Cultural check

Step 3

Meet the Team

Step 4

Get an Offer!

Questions? Reach Out To Me!

Steven Trienen Lead Recruiter

Join the Club

Start the Conversation

We look forward to hearing from you!