Finance Operations Specialist

We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.

“The entire customer journey. One platform”

What we value

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.

Speed and Change

By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment.

The Role

As FinOps Specialist you’ll work across accounting, billing and accounts payable, giving Finance Operations the flexibility to absorb workload changes and cover absences without leaning on one person for one process. You’ll also support reconciliations and controls, including checks on third-party funds (derdengelden). As AI and automation take over more routine execution, we need people who can interpret and act across processes. This role is built for that shift, not against it.

You will:

• Handle day-to-day work across accounting, billing and accounts payable, moving between areas as workload shifts

• Support reconciliations and controls, including checks on third-party funds (derdengelden)

• Step in and cover colleagues across processes rather than owning a single lane end-to-end

• Grow into a broader, more senior generalist role as you build knowledge across the full Finance Operations stack

• Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.

• A few years of relevant experience in a finance department (accounting, billing, accounts payable, or similar)

• A genuine willingness to work across multiple finance processes rather than specialize in just one. This is not a senior hire; we're looking for someone who can grow into the breadth of the role

• Comfortable picking up new systems and processes quickly; prior exposure to reconciliations or financial controls is a plus

• Fluent in English; Dutch is a strong plus given the NL-based team and process context

• Genuinely curious about AI: You’re actively experimenting with the newest models / products to supercharge yourself at work.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

What we offer

As a CM.com club member, you’ll have the following benefits:

• Onboarding: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Healthy food: Daily healthy lunches and snacks to keep you energized.

• Effortless commute: The Shuttle mobility card, commuting allowance and Lease-a-bike options get you where you need to be. We have CM company cars that you can use for client visits as well.

• Invest in your future: A solid pension plan.

• Time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days.

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Your Development: We support your growth and development through initiatives like the CM Academy, Udemy courses, exclusive meetups with thought leaders, the Young Professional Program, and our own CM Business Adventure (CMBA), ensuring you’re always learning and evolving

• Vitality: Our Vitality Team organizes a year-round vitality program to support a healthy body and mind for all colleagues. Think of stress prevention workshops, ergonomist visit, weekly bootcamps, yoga sessions and our CM sports day.

• Together at CM.com: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.

Before you apply

We work on-site, move fast, and expect you to bring your own thinking. Priorities shift, AI is actively changing how we work and we embrace that reality. If that sounds like a great environment to you, we'd love to hear from you.

Note: For this position, we can only consider candidates who already hold a permanent work and residence permit for the Netherlands.