Compliance Officer

Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again. From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

 
We value integrity, innovation, and collaboration, and we are committed to creating a culture where compliance is not just a requirement but a cornerstone of our success. To help us achieve this mission we are looking for an experienced compliance specialist to join our driven and Risk & Compliance team.

What you will do

You will be part of the Risk & Compliance team, currently consisting of 7 colleagues in Risk Management & Compliance positions. The team culture can best be described as open, collaborative, passionate and eager. All members are professionals, taking the extra mile to support the organization. The team is (mainly) located in the Breda office, our Headquarters

As a Compliance Specialist, you will play a pivotal part in ensuring that our operations, products, and services comply with applicable laws, regulations, industry standards across multiple jurisdictions and internal policies, while aligning with our core values. You will focus on operationalizing compliance requirements in a practical and business-friendly manner, enabling our teams to navigate the complex regulatory landscape with confidence and efficiency. You will be a hands-on, pragmatic professional who thrives in a fast-paced environment and is passionate about embedding compliance into the business. You will work closely with cross-functional teams, including Legal, Product, Engineering, and Operations, to identify and mitigate compliance risks while enabling the business to achieve its goals.

Key Responsibilities:

• Operationalize Compliance: Use translations from Legal on complex laws, regulations, and internal policies into clear, actionable processes and guidelines that are easy to implement across the organization.

• Policy Development & implementation: Develop, update, and maintain internal compliance policies and procedures to reflect regulatory changes and align with CM.com’s values and business objectives. Conduct regular reviews and updates to ensure policies remain current and effective.

• Training & Awareness: Design and deliver engaging compliance training programs to educate employees on regulatory requirements, ethical standards, and company policies. Foster a culture of compliance and ethical behavior throughout the company.

• Monitoring & Auditing: Conduct regular compliance assessments, audits, and risk analyses to identify gaps and ensure adherence to applicable laws and internal policies together with risk management colleagues.

• Stakeholder Collaboration: Act as a trusted advisor to internal stakeholders, providing pragmatic compliance advice and solutions that support business operations without compromising regulatory obligations.

• Incident Management: Investigate compliance breaches, incidents or complaints, recommend corrective actions, and ensure implementation of measures to prevent recurrence.

• Regulatory Updates: Stay up-to-date with relevant laws, regulations, and industry standards, and proactively communicate changes to the organization together with the legal department.

• Reporting: Prepare and present compliance reports to senior management, highlighting key risks, trends, and recommendations for improvement.

If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• Educational Background: A bachelor’s or master’s degree in law, business administration, compliance, or a related field.

• Experience: 3-5 years of experience in a compliance, legal, or risk management role, preferably within the technology, payments, or telecommunications industry.

• Regulatory Knowledge: Strong understanding of relevant laws and regulations, such as GDPR, AML, PSD2, and other industry-specific compliance requirements.

• Pragmatic Approach: Ability to balance regulatory requirements with business needs, offering practical and scalable compliance solutions.

• Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex concepts in a clear and concise manner.

• Analytical Mindset: Strong problem-solving and analytical skills, with a keen eye for detail and a proactive approach to identifying and mitigating risks.

• Team Player: Collaborative mindset with the ability to work effectively across departments and build strong relationships with stakeholders.

• Integrity: High ethical standards and a commitment to fostering a culture of compliance and accountability.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboardding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.