Account Executive

We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.

“The entire customer journey. One platform”

What we value

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.

Speed and Change

By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment.

The Role

As an Account Executive in the Engage Commerce team, you'll own the full sales cycle for CM.com's AI-powered customer engagement platform. From first conversation to closed deal. This is a hands-on commercial role where you build real relationships, demonstrate genuine product value, and directly contribute to CM.com's growth in your market. Right now, with AI reshaping how businesses engage with customers, the timing and the opportunity are both real.

You will:

• Own the full sales cycle. From prospecting and discovery to demo, negotiation, and close, across both new and existing accounts.

• Build trusted advisor relationships with prospects and customers by deeply understanding their business challenges and showing how CM.com's platform solves them.

• Work closely with onboarding specialists, customer success, and product teams to turn deals into lasting customers.

• Drive pipeline through smart outreach and sharp qualification, and keep improving your approach based on what you learn.

• Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.

• You have a bachelor’s or master’s degree in Business, Marketing, Communications, or a related field

• You have a few years of sales experience, preferably in a SaaS or tech-driven environment

• You have strong interest in customer service, marketing automation and AI-based solutions

• Proactive attitude with a strong drive to learn and grow in a fast-paced, innovative environment

• The ability to work cross-functionally with marketing, product, and technical teams

• Fluency in English and Dutch

• Proximity to our HQ in Breda

• Genuinely curious about AI: You’re actively experimenting with the newest models / products to supercharge yourself at work.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

What we offer

As a CM.com club member, you’ll have the following benefits:

• Onboarding: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Healthy food: Daily healthy lunches and snacks to keep you energized.

• Effortless commute: The Shuttle mobility card, commuting allowance and Lease-a-bike options get you where you need to be. We have CM company cars that you can use for client visits as well.

• Value for work: Participate in our Sales Incentive Plan, rewarding your achievements with bonuses.

• Invest in your future: A solid pension plan.

• Time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days.

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Your Development: We support your growth and development through initiatives like the CM Academy, Udemy courses, exclusive meetups with thought leaders, the Young Professional Program, and our own CM Business Adventure (CMBA), ensuring you’re always learning and evolving

• Vitality: Our Vitality Team organizes a year-round vitality program to support a healthy body and mind for all colleagues. Think of stress prevention workshops, ergonomist visit, weekly bootcamps, yoga sessions and our CM sports day.

• Together at CM.com: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.

Before you apply

We work on-site, move fast, and expect you to bring your own thinking. Priorities shift, AI is actively changing how we work and we embrace that reality. If that sounds like a great environment to you, we'd love to hear from you.

Note: For this position, we can only consider candidates who already hold a permanent work and residence permit for the Netherlands.