Account Manager

Imagine a world where every interaction feels effortless. That's what we strive for at CM.com. We're a global tech company, publicly traded, and growing. You might already know us from those seamles

Job description

Imagine a world where every interaction feels effortless. That's what we strive for at CM.com.

We're a global tech company, publicly traded, and growing. You might already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support. We're passionate about empowering businesses to deliver incredible experiences to their users, designed to revolutionize how businesses connect with their customers.

Although our work may be highly technical, our people are the spark that ignites innovation. We're a collective of ambitious minds, fuelled by a passion for technology and a dedication to making a difference.

Since 1999, our philosophy has remained the same: “Do what you love, do what you’re good at, and contribute”.

What you will do

CM.com has four business units. We are currently seeking an experienced account manager for the connect business unit.

CM.com Connect offers a multichannel communication platform (CPaaS) that allows over 4000 Dutch clients to communicate across various channels with their customers effectively. This includes SMS, WhatsApp for Business, Voice, Email, RCS, Apple Messages for Business, and social media messaging channels.

The account manager will focus on providing exceptional client services to enterprise clients in the Dutch market, specifically in the following sectors: Tech & Media, Logistics, Telco & Utility, Finance, and Government. The sales team in Connect consists of approximately 10 colleagues in various sales roles, all working together to acquire new business opportunities and maintain and expand our existing client base.

In this role, the account manager will directly interact with the main stakeholders in client organizations, such as (C-level) Technology, Security, or Marketing managers. Additionally, you will be responsible for identifying commercial opportunities for CM.com beyond your specific domain (Connect). This could include our product offerings related to customer contact software, payment solutions, or ticketing.

This position reports directly to Sven van Gurp, the Sales Manager.

Job requirements

You connect with us, if you have:

A bachelor’s or master’s degree
Indystry experience in IT, Telecom, or SaaS is a hard requirement
Minimum of 3 years of experience in sales or key account management, preferably in corporate environments
Experience in a sales-driven organization with commercial targets
Demonstrated success in selling complex solutions in complex environments

Excellent communication skills and a strong commercial mindset
Self-starter and a strong team player
Fluency in English and Dutch

Benefits of working @CM.com
Your journey starts with the 3-day Global Onboarding at our Breda HQ. It's your fast track to CM.com awesomeness. Dive deep into our culture, connect with fellow game-changers, and get ready to join informative sessions, practical workshops, and great fun.

As a Club Member, you'll unlock a world of incredible benefits:

Fuel your genius: Daily healthy lunches and snacks to keep you energized.
Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.
Invest in your future: A solid pension plan.
Take your time off: 25 vacation days with the option to buy 10 more to provide peace of mind.
Own your success: Become a shareholder with our Employee Share Purchase Program.
Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.
Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock!

Join us at CM.com and help us shape the future of communication. It's not just a job, it's an opportunity to change the way businesses and people connect.

What we offer

Challenging job

Work in an innovative and fast-growing company

The place to be

A pleasant and safe working environment.

Full of opportunities

Shape your own job with your skills

Team work

Work with motivated and entrepreneurial colleagues

CM Academy & CMBA

Grow through courses, seminars and education

Up to speed in no time

Onboarding and buddy program in the first weeks

Our Hiring Process

It's just clean and simple!

Step 1

Initial call

In our first call we would like to talk about your experience and motivation.

Step 2

Cultural check

Step 3

Meet the Team

Step 4

Get an Offer!

Questions? Reach Out To Me!

Steven Trienen Lead Recruiter

Join the Club

Start the Conversation

We look forward to hearing from you!