Senior Account Executive

Be part of CM.com. Step into a role where you’ll be empowered to connect and drive change at CM.com. We are looking for a Senior Account Executive to further develop our Connect (CPaaS) business in the Dutch market.

At CM.com, we’re passionate about empowering businesses to deliver incredible experiences to their users. This is not just a job, it's an opportunity to change the way businesses and people connect.

You may already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support. All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Our people are the spark that ignites innovation. CM.com colleagues are fueled by a passion for technology and a dedication to making a difference.

Since 1999, our philosophy has remained the same: “Do what you like, do what you’re good at, and contribute”.

What you will do

CM.com is seeking an experienced Senior Account Executive to join our Connect Business Unit. As the market shifts from traditional SMS-based communication to richer, multi-channel customer interactions, we need someone who can drive business growth by acquiring new clients and partners, while seizing opportunities in an evolving landscape.

Our Connect platform (CPaaS) enables over 4000 Dutch clients to engage with their customers across multiple communication channels such as SMS, WhatsApp (for Business), Google Business Messaging, Voice, Email, RCS, and social media platforms. With customer expectations growing beyond simple SMS to rich, conversational messaging, we offer solutions that help businesses meet these new demands.

As a Senior Account Executive, you will play an important role in expanding our presence in the Dutch market. You will:

• Drive new business development;
• Explore opportunities with potential partners and create long-term business relationships.
• Help clients transition from one-way communication (SMS) to interactive, multi-channel conversations by integrating newer communication methods like WhatsApp and Google Business Messaging.
• Work closely with key decision-makers, such as C-level executives, as well as Technology, Security, and Marketing managers, to propose and implement tailored solutions.
• Act as a bridge-builder within CM.com, collaborating with other business units like Engage, to introduce complementary solutions like SaaS tools and customer contact software.

The communication market is evolving rapidly. Other challenges you might face include identifying opportunities to introduce new interaction channels such as Google Business Messaging, Instagram, Facebook, Voice and other. Besides that, you will become a key playing in maintaining CM.com’s competitive edge, bringing in new clients and converting those using competitor platforms.

You’ll join a dynamic sales team of about 10 colleagues, working collaboratively to acquire new clients, partners and system integrators and grow existing accounts in sectors like Tech & Media, Logistics, Finance, Telco, Utilities, and Government. You'll also report directly to Sven van Gurp, Sales Manager for Connect.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.
• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.
• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.
• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have:

• A bachelor’s or master’s degree
• Multiple years of experience in sales or new business development
• Experience in a sales-driven organization with commercial targets
• Demonstrated success in selling complex solutions (CPaaS) in complex environments
• Excellent communication skills and a strong commercial mindset
• Self-starter and a strong team player
• Industry experience in IT, Telecom, SaaS or CPaaS
• Fluency in English and Dutch
  

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

Benefits of working at CM.com
Your CM.com journey starts with the 3-day Global Onboarding at our Breda HQ. Dive deep into our organization, the four business units, our unique culture, and connect with your colleagues from all over the world.

As a CM.com Club Member, you'll unlock a world of incredible benefits:

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.
• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.
• Invest in your future: A solid pension plan.
• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days
• Own your success: Become a shareholder with our Employee Share Purchase Program.
• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.
• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock