Imagine a world where every interaction feels effortless. That's what we strive for at CM.com. The world never innovated as quickly as today and CM.com is one the forefront of innovation again, introducing the next best thing in AI solutions: Halo.

On February 6, 2025, CM.com launched Halo, our AI Platform designed to transform business processes forever. Halo enables the creation of autonomous AI agents capable of executing various business tasks, aiming to set new standards in business process innovation.

The platform's applications are endless, e.g. customer contact, credit collection, HR tasks, legal support, coding and personal assistance.

 Are you ready to be part of something game-changing? 

We’re hiring a Developer to join the next big innovation. Are you ready to be part of something game-changing?

What you will do 

As a C# Developer in the Mobile Service Cloud team, you’ll help shape the future of multichannel customer engagement tools used by leading brands like Auping, Fleurop, Revolution Beauty, AS Watson, Yoursurprise, and more. Mobile Service Cloud is a powerful, cloud-native contact center platform that brings together communication channels like E-mail, Phone, Live Chat, Contact Forms, WhatsApp, and Facebook Messenger into one seamless experience.

You’ll work with the latest in .NET and Azure technologies, contributing to the ongoing transformation toward a microservices architecture and the adoption of serverless solutions for speed and scalability. You’ll collaborate closely with You’ll collaborate closely with full stack developers, QA engineer, Designer and product owner to deliver robust and high-performing services.

What makes this team unique is the scale and impact of the platform — enabling real-time, multichannel communication for thousands of customer service agents who rely on it all day long. To support both internal efficiency and external customer interactions, we leverage Halo: our AI-powered engine that combines Large Language Models (LLMs) with traditional NLP to drive smart automation across the platform. From intelligent routing to context-aware suggestions, Halo helps streamline operations and elevate the customer experience.

Our stack and focus: 

• Modern .NET and C# backend services running on Azure

• Migration toward modular, microservices-based architecture

• Use of serverless technologies to support scale and speed

• CI/CD pipelines for rapid, reliable delivery

• Strong collaboration across a multidisciplinary team in an agile setting

Join us and play a key role in delivering intelligent, scalable communication solutions that empower customer service teams around the world.

Feel connected to our CM.com shared values:

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have:

• Backend Development & Code Quality:
  3+ years of hands-on experience with C#, .NET, Entity Framework, and SQL. You write clean, maintainable code and apply modern development practices to ensure long-term quality and performance.

• Frontend Awareness:
  Frontend Awareness: While your strength lies in backend development, you’re comfortable working with frontend technologies like Vue or jQuery when needed.

• Cloud-Native Thinking:
  Proficient with Microsoft Azure services and comfortable operating in a cloud-first environment. Familiarity with Docker, Kubernetes, and microservices is a strong plus. You understand the benefits of infrastructure as code (IaC) and have experience using Bicep to manage cloud resources.

• Team Collaboration & Communication:
  You bring a proactive, flexible mindset to cross-functional teamwork. You’re skilled at navigating change, aligning with shared goals, and communicating clearly with both technical and non-technical stakeholders.

• Craftsmanship & Best Practices:
  You care deeply about code quality, maintainability, and performance. You advocate for best practices like testing, clean architecture, and continuous improvement in your daily work.

• Growth & Learning:
  Whether through formal education (e.g., a Bachelor’s degree in Computer Science, Informatics, or a related field) or hands-on experience, your passion for technology drives continuous learning and skill development.

• Language & Location:
  Fluent in English, both spoken and written. You’re based near Arnhem or open to commuting, allowing you to actively participate in team collaboration and on-site initiatives.

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. Therefore, for this position, it is mandatory that you live within reasonable commuting distance of the offices listed in the job description.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together. 

Benefits of working at CM.com 

Your CM.com journey starts with the 3-day Global Onboarding at our Breda HQ. Dive deep into our organization, the four business units, our unique culture, and connect with your colleagues from all over the world.  

 
As a CM.com Club Member, you'll unlock a world of incredible benefits: 

• Fuel your mind: Daily healthy lunches and snacks to keep you energized. 

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be. 

• Invest in your future: A solid pension plan. 

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days 

• Own your success: Become a shareholder with our Employee Share Purchase Program. 

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing. 

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone. 

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.