Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again. From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Now, we’re looking for a Senior Backend Developer to join the Conversational Router development team!

What you will do 

The Conversational Router product is a critical software solution within CM.com’s customer engagement platform. It acts as the backbone of communication, seamlessly connecting end-users to CM.com’s various applications via multiple channels like chat. The Router interacts with key applications such as Web Conversations, Conversational AI Cloud, HALO, and Mobile Service Cloud. As CM.com grows, there are exciting opportunities to optimize the Router by centralizing functionalities currently spread across different applications, making it a highly technical and strategically important product.

As a Senior Developer, you’ll play a key role in shaping the future of the Router product within a team of 4 colleagues based in Breda. You’ll take ownership of complex technical challenges, such as enhancing the product’s architecture, implementing advanced optimizations, and solving issues related to streaming, data anonymization, and Named Entity Recognition. You’ll also lead efforts to centralize functionalities, ensuring the Router operates efficiently and scales to meet the demands of CM.com’s growing platform. In addition to hands-on development, we find it important that you value collaboration with team members, provide technical guidance, and contribute to strategic decisions that drive the product forward.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• At least 5+ years of experience with C#, .NET, and Google Cloud. You have a passion for writing clean, maintainable code and are eager to learn modern development practices.

• A proactive attitude towards working on complex solutions. You enjoy technical challenges and thrive on solving intricate problems.

• A self-starting mindset, a strong sense of responsibility, and the ability to collaborate effectively with direct colleagues.

• You enjoy being part of a relatively small and close-knit team.

• You are fluent in English and live near our headquarters in Breda.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. We advise to check if you live within reasonable commuting distance of the office(s) listed in the job description.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.