AI Specialist

Imagine a world where every interaction feels effortless. That's what we strive for at CM.com.

We're a global tech company, publicly traded, and growing. You might already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support. We're passionate about empowering businesses to deliver incredible experiences to their users, designed to revolutionize how businesses connect with their customers.

Although our work may be highly technical, our people are the spark that ignites innovation. We're a collective of ambitious minds, fueled by a passion for technology and a dedication to making a difference.

Since 1999, our philosophy has remained the same: “Do what you love, do what you’re good at, and contribute”.

To help us achieve this mission we are looking for an energetic AI Specialist.

Are you the bridge between AI technology and practical applications? Do you want to be in the absolute forefront of AI Development? Do you want to connect customers, product developers, and internal teams through your expertise in AI? Then we're looking for you!

Job Description

As an AI Specialist at our company, you play a crucial role in the success of our AI solutions. You're the expert who guides customers in effectively using our AI products, contributes to product development, and inspires colleagues with the possibilities of AI.

Your Tasks

• Advise and educate customers on the possibilities and limitations of our AI products
• Contribute to product development by improving market fit
• Inspire and educate internal teams about AI
• Analyze problems and opportunities related to AI implementations
• Optimize and implement AI solutions across diverse sectors

What you offer

• Demonstrable knowledge and experience in applying AI concepts in practical situations
• Strong analytical skills with the ability to identify and solve complex problems
• Data skills: experience with SQL, query capabilities, and interpreting results through dashboarding
• Fluent in English and Dutch
• Data Science knowledge: understanding of Generative AI (GenAI) and Consumer AI

As a person

• Excellent communication skills, both written and verbal
• Ability to translate complex AI concepts into understandable, customer-oriented solutions
• Good understanding of how AI products work and their market positioning
• You have can-do mentality.
• Knowledge of both marketing and service domains where AI plays a role
• You love striving for customer outcomes above anything else.

Benefits of working @CM.com
Your journey starts with the 3-day Global Onboarding at our Breda HQ. It's your fast track to CM.com awesomeness. Dive deep into our culture, connect with fellow game-changers, and get ready to join informative sessions, practical workshops, and great fun.

As a Club Member, you'll unlock a world of incredible benefits:

• Fuel your genius: Daily healthy lunches and snacks to keep you energized.
• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.
• Invest in your future: A solid pension plan.
• Take your time off: 25 vacation days with the option to buy 10 more to provide peace of mind.
• Own your success: Become a shareholder with our Employee Share Purchase Program.
• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.
• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock!

Join us at CM.com and help us shape the future of communication. It's not just a job, it's an opportunity to change the way businesses and people connect.